Support

Quick Troubleshooting

You can often resolve issues with a few quick checks:

• Restart the app and ensure a stable internet connection
• Install the latest Monkey Wave update from the App Store or Google Play
• Reboot your device to clear cached processes
• If the issue persists, reinstall the app (ensure cloud saves are enabled first)

Contact Monkey Wave Support

Need help or found a bug? Email me and I'll get back to you as soon as possible.

Include These Details

Clear information helps resolve your issue faster. Please share:

• The email or platform account you play with
• Your device model and OS version
• The Monkey Wave app version (see settings or store page)
• A short description of the problem and steps to reproduce it
• Any screenshots or crash reports

Purchases & Refunds

All purchases are processed by the Apple App Store or Google Play. For billing or refund requests, follow the guidelines from your store.

Account & Data Requests

For account recovery, data deletion or privacy questions, contact us via the support email.